LLM Forum

Leveraging LLMs (large language models) to facilitate online feedback exchange


The UCSD Design Lab conducts research at the intersection of social computing and design. My team's goal was to develop a tool for changing the way people solve complex creative problems collaboratively. As a UX Design intern in my first research setting, I enjoyed the challenge to solve problems in an ambiguous problem space.


UX Design Intern


June to

September 2023

(13 weeks)


User Interviews

Rapid Prototyping

AI Prompting


Chat GPT



Project Lead





Met with my teammates to understand our project goals and materials after joining a month into the project.


CHI Paper Reading

Took notes on model research papers from previous Human-Computer Interaction conferences. Gained a great appreciation for them.


Interface Design

Rapidly designed 50+ prototypes and 5+ framework diagrams for our evolving system vision. AI prompting was central to the process.


Formative Study

Administered surveys and user interviews to gain initial reactions to our system. Also regularly sought feedback from my lab mates in daily standup meetings.



Sent out online calls for participation. Co-prepared and led 10 user interviews that entailed a design challenge, interview, crowdsourced data collection, and post-evaluation survey.


Data Analysis

Performed qualitative coding on 8+ hour-long interview recordings then gave an insights report to my project lead and professor. It was rewarding to see our work finally tie together.


POV: You're drafting a post to request feedback from an online community. Imagine where generative AI could support you in the process.

Describe your creative project (graphic design, product design, etc.).

✧・゚Check if you've covered key principles in your project domain.

Write questions for your audience.

✧・゚Select AI-generated questions that are based on your description.

Publish your feedback request to the community.

View your live feedback request.

Call for specific feedback.

✧・゚Guide each commenter to one question in context.

Manage your discussion as it grows large.

✧・゚Track responses and new topics that are summarized for you.

What I learned at
The Design Lab

Research plans are iterative

I was initially frustrated by changes of direction in project meetings and dozens of 'thrown-out' prototypes. Eventually, I began to embrace the iterative nature of UX research when I realized that our project was a cumulative product of our non-linear efforts.

What happens when a project scope is too large

With a large scope came a large to-do list for our project. Instead of spreading our time across proving a six-step framework, we pivoted to focusing on two of those steps. This enabled us to collect more targeted user insights as a starting point for our research paper.

Ways to set up user studies for success

Before: writing thorough user interview protocols, drafting calls for participation with hooks and clear incentives. During: updating protocols as needed after interviews, asking "why" and "can you give me an example" follow-up questions, striving to sound conversational.

My favorite part was getting to know my lab mates and their projects over lunch, as the Design Lab is home to all kinds of problem solvers in HCI. Thank you, Design Lab, for welcoming me as a UX Design intern this past summer!


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